I paid online and went to the store but the two guys was looking for some QR code and I don’t know why it doesn’t appear in my email and app. I only left my luggage 2 hours here. Then they said we can go and the QR will appear when I check out. Then we back to the site 30 mins before our departure, the QR code still not appear, the two guys took my phone and kept clicking and searching and waste our time and did not allow us to go. My train was almost late and I said we have to go but they don’t allow us.the fk QR code doesn’t appear is not our fault but They don’t care and it could make us miss our only trail back to Germany from Paris!!!! And I gave cash for 7 euro Would never use that agai