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Kristin Rushing
I purchased Vertoe service and was completely dissatisfied. I arrived at the location to drop my bag off for the day. I was told to leave my bags in a convenience store out near all the snack goods. When I told the clerk I was not comfortable with this he stated that was the only option. There was no locker. The bags were not even behind the counter. I was just suppose to trust he would watch my bags and no one steal items out of it when they went to get some chips. This was not at all something I was comfortable with this. Instead I spent the day lugging my bag around until I could check into my Airbnb. Which is exactly what I was trying to avoid. When I contacted customer service they simply said they had never had any complaints by other users at this location and would not give me my money back. I was given a credit however, after the experience I had please tell me how I am expected to trust this service again. So that’s money down the drain between the Uber to get to the place and the service cost. Good luck using this service and feeling your items are secure.
2 years ago
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Vertoe has a 4.6 average rating from 5,119 reviews

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