When I booked this, I was unaware that the place I would be storing my bags was in the back of a convenience store on unused shelves. The woman barely spoke English and threw my bags in the back. I had to ask her for the blue security tags and show her a picture because she did not know what I was talking about. She did not ask me any type of security questions or ask to see my reservation. Thankfully I had chatted with someone on the Vertoe team which had made me feel better when they told me this was normal and they partner with local convenience stores. When we picked up our bags, the man there asked to see our tag numbers which made me feel better that he had some idea of what he was doing. It was nice to be able to leave our bags somewhere for the day but I did not feel very comfortable leaving them until I talked to someone from Vertoe.