We use VetMeds regularly and are essentially happy with the service. I do however, find it extremely frustrating trying to find items on the website. Even though I am often looking for repeat products I find the search pathways utterly frustrating! One other point that you may fix now that Vetmeds is in new hands - as a nurse I am used to anything relating to medication being very carefully documented. Whenever I receive cat worming tablets there is invariably nothing to tell me what the expiry date is, as the blister packs have usually been cut so that the batch number and expiry are missing. I find it annoying and concerning about potential errors and I'm sure that is probably against the rules! Thank you for the opportunity to give feedback. Much appreciated. regards Helen Dickson