Dear Sirs Re order ref: 1566599. I am extremely unhappy that I paid £2.99 on top of the normal delivery charge for 'priority processing'. My order was placed on the evening of 17th October and was not dispatched until 21st October. I feel I paid the extra for nothing and 4 days is not what I would consider 'priority processing' for an order that was required urgently. The goods then turned out to be a waste of money as they were required urgently, so we had to purchase them from a shop after a few days of not receiving the order. You should not have this option on your website if you cannot fulfil the request. I am extremely unhappy and would like to know what you intend to do about it as well as ensuring I am reimbursed ASAP. Regards Tracy Leveridge