You would have received a 5 star review had I been able to get an answer on your phone line. Every time I call no one answers no one returns calls. There is just a mobile phone message and he never returned a text message as I was becoming desperate! I ended up emailing and getting your dispensary department who were helpful. But once again when I returned their call I couldn't get through. I have tried in total for one week ringing daily and quite frankly gave up. I eventually managed to get the online order to work. By this time I was getting very low on drugs and had to use express postage. Luckily I no longer the human medication for my dog so won't need to call. Very very frustrating!