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Dilip P
I BOOKED THE SUNSET CRUISE IN HAWAII THRU VIATOR TO CELEBRATE OUR 4TH OF JULY (2021) MARRAIGE ANIVERSARY AND VIATOR WEBSITE SAID THEY WILL SERVE 3 COURSE DINNER BUT WE FOUND THAT SUNSET CRUISE GAVE US ONLY LITTLE SNACK. I TALKED WITH CRUISE MANAGER MR ALEX HE SAID HE IS GOING TO COMPLAIN TO VIATOR. ALSO HE SAID THAT I BROUGHT COCKTAIL CRUISE. I HAVE THE DOCUMENTS THAT VIATOR WEBSIDE SAID IT IS 3 COURES DINNER AND IT CAN BE UPGRADE TO 5 OR 7 COURSE, SO MANAGER LIED I FOUND OUT THAT LOT OF WAS CHEATED LIKE THAT. I THINK SUNSET CRUISE IN HAWAII AND VIATOR BOTH ACTED TOGETHER TO CHEAT THE PEOPLE. MANAGER SAID IT IS COCKTAIL CRUISE BUT NO COCKTAIL WAS SERVED. I SAW LOTS OF TABLE WAS EMPTYIN OUR FLOOR SO BOTH VIATOR AND SUNSET CRUISE TRY TO TRICK THE PEOPLE TO BUY WITH WRONG WEBSITE INFO AND CHEAT THEM AND I BECAME ONE OF THE VICTIM. PLEASE NO ONE DO NOT FALL IN THIS TRAP. I WILL FIND HAWAII GOVERNMENT CONSUMER PROTECTION AGENCY AND COMPLAIN
3 years ago
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Viator has a 2.2 average rating from 1,102 reviews

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