I booked a trip to the Grand Canyon and the bus was an hour and 40 minutes late causing me to miss most of the helicopter tour, all of the pontoon boat on the Colorado river and lunch. I have tried several times to get someone on the phone to dispute the charge but get no return calls and im constantly left on hold. I asked to speak to a manager several times and got directed to the website. Poor customer service.
3 years ago
Viator has a
2.2
average rating
from
1,102
reviews
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