I was charged a full tour charge for a food tour that I had cancelled several times via email.
I’d double checked it and it said “no active bookings” after each time.
I never received an email confirmation.
I was charged about $200.00 for an event I canceled and got a “gift” of $25.00 for a future tour.
There is apparently a “glitch” of some kind that is not the consumers fault.
It is totally irresponsible and unethical (illegal-?)to charge a customer for an internal issue.
3 years ago
Viator has a
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