Unreal. We stayed 5 days in Iceland and booked a blue lagoon tour w these guys on day 1. Tour scheduled for day 5 at 9am. 12 hours before pickup they canceled with no information. No time for us to reschedule another tour so we did not get to visit blue lagoon on our trip. When we called the company we were on hold for hours only to be hung up on twice. I understand things happen, but we could have booked with anybody. The late notice is what really hurt. We were really screwed over with no explanation and given no chance to fix this. If you’re reading this review, I would strongly recommend trying to book with a different company
3 years ago
Viator has a
2.2
average rating
from
1,102
reviews
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