Incredibly bad customer service. Booked the wrong show ticket dates and immediately contacted company to change my "no change/cancellation policy" purchase. Instead of a simple change order they refused and kept my full deposit. Then I filed a complaint wherein they replied with a canned corporate statement " we take every customer feedback seriously" what a complete lie. Taking money without providing a service or product is "stealing". No other way to put it.
2 years ago
Viator has a
2.2
average rating
from
1,102
reviews
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