UPDATE: I heard from customer support who guaranteed us the refund was on the way (only after i wrote this review). I deleted the review, and the refund never came. Subsequent emails were not answered. This is unbelievable. PLEASE FOLLOW THROUGH AND REFUND ME FOR REAL.
---
We scheduled this tour and then I tested positive for covid. We let them know before pickup for the tour and they responded and said they would refund that day. They did not and have not responded to messages since. Very disappointing and unprofessional
2 years ago
Viator has a
2.2
average rating
from
1,102
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.