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Anonymous
This company is terrible!! I would give NO stars if I could. They double booked us for a tour ( their mistake, I checked my email!) They said they wouldn’t refund the overcharge, “because it was past the 24 hours” HUH?! ALSO I booked a whale watch and had to change the date. I changed the date A MONTH ahead of time, and still was charged for both dates. Don’t believe them if they say “it’s straight, your date is changed, no extra charges. In the future I will use them for information only, and go directly to the business for my reservations the “old fashioned way” I already go directly to the hotel company for hotel reservations because they WILL NOT guarantee the conditions of your reservation unless you book directly with them. Saw a couple in Omaha get refused a room during a huge snowstorm because they had booked with a secondary site. NEVER AGAIN. My impression of Avatar is shot.
2 years ago
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Viator has a 2.2 average rating from 1,102 reviews

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