Viator does not abide by cancellation policies, they are rude, do not abide by FTC guidelines, it is difficult to get a refund even if no service was given. Please know your rights if you book with them (which I do not recommend that you do) and do not be taken advantage of. Book directly with guides and do not use Viator. Predatory or threatening emails is not a form for quality customer service, book elsewhere.
2 years ago
Viator has a
2.2
average rating
from
1,102
reviews
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