We booked a tour through Viator for a Sunday tour of Pearl Harbor. The reservation was made several weeks in advance and we were told that we would receive a text with a pick up time the day before the tour. We never received a text, so we tried to contact the tour company directly, but they were already closed for the day. We decided to go by the pick up time as indicated on our original confirmation from Viator. We were ready in our hotel lobby at 6:30 AM when my father-in-law finally received a text that our tour company had to cancel our booking. When we looked on the direct website of the tour company, we found out that they don’t even offer tours on Sunday! Viator allowed us to book a popular tour on a day that the reputable tour company does not even offer the experience, then did not inform us until the morning we were supposed to go. In addition they attempted to blame the tour company by saying the tour had been canceled. I will NEVER use this company to book vacation experiences again.