Do NOT use Viator to book excursions through TripAdvisor! *They OVERCHARGE what the local company would charge you directly online from the local company's own website. *They do NOT provide accurate information about what a company would have actually charged. *They do NOT uphold their "promise" for the "lowest price guarantee." *They do NOT reply to specific questions or comments via emails or phone calls. Instead, they repeat the same "information" from a script without addressing the specific questions or comments. And they will repeat the same "script" every time on every email or phone call. *They do NOT follow the terms and conditions clearly listed (in English) regarding the time frame for which to submit a claim. *They cannot be trusted. Avoid booking through Viator!