Totally unacceptable!!
I booked a trip through aviator for the Spirit of Baltimore Dinner Cruise with buffet, the price on the website was $112 person and when I spoke to the booking agent she also quoted $112 per person. However when I completed the purchase online with the agent still on the phone , the price charged on my card was $133 per person. The agent did not know why the price changed and said the would contact a manager .
I received an email response ‘that cost for this tour varies depending on the date, especially on the weekend “. After I expressed my dissatisfaction and asked that they honor the price posted on the website and was quoted by the agent. I still have not received a correction to the ticket price. This company is promoting FALSE advertisement. If I could have given a zero I would have done so. I will never use this company Viator again.
This was a trip for my sisters birthday and the experience with Viator ruined my weekend.
2 years ago
Viator has a
2.2
average rating
from
1,102
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.