I book transfers in the DR 2 months ahead of our trip, there was a change due to my mistake but customer service via chat was useless, the service provider was will to waive cancelation fee and let me rebook for an online rate but Venus at Viator would not contact them or put me in touch with someone else who could help. Ive used them many times but I will half to reevaluate their service or lack of service they provided.
1 year ago
Viator has a
2.2
average rating
from
1,102
reviews
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