This company misleads you and the paper they give you as a confirmation does not state the truth. this is a company that uses foreign companies that answer their complaint line that you can’t understand and hang up on you as well as fees you false information. This company buys their tickets from another 3rd party who buys their tickets from the location you want to attend. when that company does not show up to give you the entrance tickets they lie and say they were there and STEAL your money as it happened in my case. DO NOT USE them they misrepresent everything and then don’t back their guarantee as they said they would. i for one will take them to small claims as i had issues with 6 of the 7 tours i booked in Paris and London