Our tour wasn't canceled but it was the worst tour ever. The guide wasn't giving a s***t about us. He was very rude from the beginning. He was walking too fast (which was a problem for the older people of the group, and even for us, he was hard to follow because of the many people around in the vatican). We weren't able to hear him properly and he didn' take the time to explain to all the group what we were supposed to do.
We paid a substantial amount for this tour (178€ for 2) and it wasn't worth it (the audio guide must be cheaper and way better).
When I tried complaining about our experience to Viator the didn't give a s***t either.
I won't deal with them in the future and I'm making sure to let people know about their bad service.
1 year ago
Viator has a
2.2
average rating
from
1,102
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.