Login
Start Free Trial Are you a business?? Click Here
Eric B
We booked a private tour through Kyoto and Nara with Viator, and Viator gave us a lousy tour guide. The tour guide we had did NOT talk or present any information about the sites we were seeing along the tour, and instead hurried and rushed us which did not give us enough time to explore or take photos of the sites. This unprofessional tour guide also at one point had walked so far ahead without giving us a chance to catch up to him, and instead only to look back at us for a few seconds and keep walking further. The only time this unprofessional tour guide talked was to narcissistically share his personal life, and also his inappropriate judgmental opinions on Japanese and Chinese people which we did NOT need to hear. Aiko Unemoto was the agent who booked us this unprofessional incompetent tour guide. Beware when you see that agent in your reservation and consider CANCELING your tour, and just handle the sight-seeing yourself or with another friend who knows the area of you can.
9 months ago
Read Viator Reviews
Viator has a 2.2 average rating from 1,102 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial