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Italians F
Traveled to Italy from the U.S. with 3 separate tours booked for our trip through Viator. All 3 tours were cancelled within 24 hours due to their system security. Even after speaking with live CS reps and confirming my transactions and verifying and confirming. Of course, tried other vendors day of and couldn’t find one for our travel dates so buyer beware that you can be left in a lurch when trying to plan your holiday with Viator. I do not trust them as they ruined the thousands of dollars invested and planned highlights of our trip.
7 months ago
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Viator has a 2.2 average rating from 1,102 reviews

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Alice, Customer Support

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