Refunded an experience without asking me where I wanted the money sent to, just went back to the original payment method, which was a gift card thrown out a year ago. Would have been happy with a credit, but no chance was given to communicate this, they didn't even send a confirmation email, so I couldn't quickly let them know before it cleared. Unprofessional. And will quote TOS instead of common sense and try to work with you. Do not use a card you may not have in a month/years time, they will not send to another card. Your money is lost.
6 months ago
Viator has a
2.2
average rating
from
1,102
reviews
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