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Anonymous
Horrible customer service. Ticket link sent in app would not open tickets purchased. Called the number on voucher. Voice recording stated the company ceased operations on May 13th, 2024 and would no longer honor reservations. We purchased tickets for 2 adults and 1 child for over $200. Called Viator customer service. They were of no help. They contract with these vendors but do not stand by when vendors cease operations. Going with another vendor next time!! Or better yet, buy directly from Kennedy Space Center!
5 months ago
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Viator has a 2.2 average rating from 1,102 reviews

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