I am so upset that the company I have spent A LOT of money with has ripped me off $130 for not refunding a tour that THEY sent me the link for and it was the wrong link. I called to get their help when booking and they made the mistake. As soon as I booked it I knew it was wrong so I contacted them again to help me and they assured me to rebook the new link one that they were going to send me and then they would refund the first incorrect one. So, in short, I paid twice for my family of 3 to do the tour and they never made the refund. When I called them about it again they rejected the refund. I called again about the rejected refund and they said they would get back to me but never did! They say they record the conversations and it is clear they are in the wrong.
4 months ago
Viator has a
2.2
average rating
from
1,102
reviews
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