This place is a SCAM we booked it for 9 people 5 of which were children who were very excited. We got to the check point were we were turned away they said they had nothing for us we would have to pay again to go. We stayed for 45 mins showing proof in mexico with no internet very little service. Tried calling the number for the office it would go through. It was set for 2 o'clock. We finally left with some super disappointed kids and at 4 got a call from clear boat. I told them everything that happened they said they would get me a refund and call me back out cruise boat was leaving at 5 so we couldn't do it then. Guess what No Call and I contacted them when we got home for a refund because that was alot to pay out and was no they will not give us one. So unless you want to throw 200 dollars away don't us this company clear boat or this app both are SCAMS.