During the coach journey from Queenstown to Milford Sound cruise, the winding roads caused severe motion sickness for both of us. My wife became extremely ill and vomited multiple times. Upon reaching Milford Sound, we sought assistance from the driver, but the only option provided was a helicopter return at a cost of NZD 995 per person. We reluctantly agreed, paying nearly NZD 2000, expecting a more comfortable and immediate return. However, we were dismayed to find ourselves back on the coach for over an hour, worsening my wife’s condition. There was no medical support or assistance provided, which is alarming for such a remote and potentially hazardous journey. Our Christmas plans were completely disrupted, and this experience has left us deeply disappointed. No response from Viator for my email!