False advertising with no refunds. Bought an airport transfer through Viator which stated it could support 3 passengers, 2 checked bags and 2 carry-on bags. I received an email asking how big were our bags, we described them (just normal sized suitcases) and they told us that they won't fit and that we should book the MPV and cancel the Tesla. So I booked the MPV then when I went to cancel the Tesla they said sorry no refunds! So they falsely advertise what their cars can carry, they obviously know this as I was proactively contacted about this yet they refused to refund it! I will have to do a chargeback now, big waste of time.