Login
Start Free Trial Are you a business?? Click Here
Anonymous
STOLE my money I booked a trip with correct dates two months out, and they sent me a voucher for the wrong dates, which were the next day. When I told them of their mistake, they told me that I was unable to receive a refund because my trip was too soon and not part of their cancellation period. I called them five minutes after I booked and explained that they sent the wrong dates. They did nothing to help me and charged me the full amount for a trip even though they made a mistake on the booking. I think this was purposely done to take my money and use a cancellation policy as the excuse. I called customer service multiple times and they said they would handle the refund and send me a confirmation email. They did not and have not refunded my money.
6 years ago
Read Viator Reviews
Viator has a 2.2 average rating from 1,102 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial