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Alan
Booked a trip in Punta Cana. Viator confirmed. Next day they cancelled but never refunded money. Had to spend an hour to get it back a month later. Seems like they hope it gets overlooked. Then they offered 10% discount on next booking. Like that would make up for their incompetence and my inconvenience.
6 years ago
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Viator has a 2.2 average rating from 1,102 reviews

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