I’d give 0 if it let me. Private Tour to Saqqara and Memphis and Dahshur with Tour Guide. My experience with the tour supplier and Viator has been horrific. The tour guide didn’t show up. I tried repeatedly the local number that was given to me and it just rang and no one answered. I then had to at significant cost call Viator long distance from the hotel to try and find out what was going on as the weren’t responding on messenger. After I got through to them and a long wait they said they spoken to the supplier and they would be there in 15-30min max (which was already 1.5hr late). They never showed at all which I immediately reported again to an agent on messenger. I lost an entire day of my holiday (I flew in and paid for hotel one day early soley to take this tour) and a month and a half later I’m still battling to try and get the refund including call costs incurred. So much of my time has been wasted. I would not recommend the tour guide as they don’t show up and I would not recommend Viator as they don’t hold their suppliers accountable by making sure they turn up nor do they treat their customers fairly by issuing a fair refund.