Save yourself time and frustration and DO NOT book anything with Viator!! I booked a 2 day tour of Belgium (Booking reference: 713788340) and they canceled the tour 2 DAYS prior to it happening! I even called to confirm that the trip was happening after I booked my ticket, and they sent me an email letting me know it was still going on. I have email proof of all of this. I spent hundreds in hotel and transportation in advance of this trip and they REFUSE to reimburse me for my costs despite the fact that they were the ones that did an awful job of communicating that it was canceled. I have since spent countless hours on the phone with them to try to come to a resolution and have always come to a dead end. This is not how business should be done.