We booked a trip to la sagrada familia in Barcelona. We got an email with the itinerary link but when you click on the link nothing came up. We called and the customer service rep tried contacting the company who serviced the tour and they didn’t answer. We show up and they told us that we did not have a ticket. My one star is because Viator should not have allowed us to “purchase” the ticket if it was not going to be available. We wasted time ob the phone with representative when we could’ve looked for tickets Elsewhere. We’ve used Viator before and never had an issue. I’ll be thinking twice before booking. Because of Viator we were not able to get a ticket inside the Sagrada familia.