My husband and I just came back from Mexico. We joined an early entry into Chechen Itza tour operated by Amigo through Viator. The pickup and seating arrangement were fine. Frank was our tour guide. When he started to ramble rapidly between English and Spanish on the bus, he lost us. When we realized he was speaking English, he was already in the middle of the sentence and half the information was lost. Though he periodically asked ‘Any question?’, however if one had missed out so much one would not know where to start asking. We wonder if that might be the reason hardly any question was asked by anyone during the whole tour. The condition was a bit better when we got to the site, since he did not have to speak Spanish anymore. However the group was much bigger than the promised 20. As a matter of fact, more than 30 people as versus the Spanish group only had about 5. To have a Mayan explained Mayan culture to you is ideal. However if only a small part of the information was relayed, then it did not help the case. If Frank really wants foreigners to understand what he has to say, maybe he should consider slowing down his talking. We hope it just happened to be one of Frank’s ‘bad’ days, because we sure did not have a ‘good’ experience with this Amigo tour.