Very poor customer service. Having received doors just over a week ago, the joiner has come today hang one of the delivered doors and this has obviously been damaged prior to packaging as the outer packing had no damage. Having contacted Vibrant and being told that as this is over the 48 hours stated on the order confirmation email (which never arrived) Vibrant doors will take no responsibility. As a lone female I had no way on inspecting each oak door on arrival as I couldn't even lift them! Disappointing as I have placed an order for 17 oak doors, some of which we are now told are not in stock! Would definitely NOT recommend this company due to the poor customer service.