I ordered 4 pair of shoes 2 of the 4 pair arrived over a month later and the quality is poor. One pair was the wrong color. I have yet to receive the other 2 pair. It has been over 2 months. I did get 15% off refunded back to me finally. They say the other 2 pair are coming. I asked for a refund because I no longer want them at this point but they will only apologize for the inconvenience and tell me to just wait. I have been round and round with customer service by email. I would not, never, no way order from them, especially if you live in the United States.