I purchased a pump of IS SHEALD RECIVERY BALM in readiness for the removal of a Basal Carcinoma. I had already taken the liberty of emailing Gill directly as this purchase followed her editorial on this product. Well....my B C should be removed this Thur at Charing X Hosp BUT in the mean time I suffered a steam burn on my index finger - I say burn but it was a crater! Right down in the flesh ...awful and seriously sore. Well this is it now 2 weeks on. I don't think I have ever bought such an effective product! Thank you Vic H and Gill for educating us and bringing us such a star! X