Exactly as reviews have read! I ordered a bath, sat in waiting for delivery. 20 minutes after my delivery slot expired I received an email saying the item wasn’t in stock! Waited 2 hours to speak to an online advisor! Phoned the trade team ( I own two building companies one in the uk one in Ireland!) was treated like an absolute criminal and as if I were stupid! Next delivery date given as 6 days late! Absolutely no customer service! Lies all of the time! As far as I will be taking them to the ombudsman and pursuing legal action against them for wasting my time and my money! Yet to even ask for a refund and if that isn’t instant there will be repercussions! Do not use this company ever!!! All staff are absolutely ill trained and reading off a sheet! They want your money and never seem to deliver on goods! Will be also looking into making a serious complaint within the trade as today’s losses have cost me over £200 I will never return!! Disgrace!