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Eleanor Chalmers
Disastrous from start to finish. Ordered approx £3000 worth of items in Jan for 2 bathrooms. Delayed part of my delivery due to one part being out of stock. Had to contact the me via Twitter DM as that was the only way I could get a response. Told them to deliver everything else as we had builders waiting to start. 4 weeks into our renovations and waiting for a sink (1 of 2 for a double vanity unit) which they seem unable to deliver. Have contacted numerous times and was told I shouldn’t have started building work until all parts were with me (what planet are they on?!) promised delivery every day only to receive a text in the day saying delayed to the following day. I have even offered to go and collect from the depot myself as paying builders to stay on the build, but the depot can’t find it now. Other parts of my delivery had small components missing so my builders have just bought locally so that can get on with the work. The service is absolutely unbelievable. P*** up and brewery is best to describe it. Awful, awful, awful experience and would never use again.
3 years ago
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Victoria Plumb has a 1.3 average rating from 499 reviews

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