Honestly if I could give this company 0 star I would. Purchased a sink last year, arrived completely smashed, was just placed in a box with no protection. They sent a replacement sink which I thought was fine, stupidly I only opened the box to check the replacement wasn't smashed too, it wasn't so thought all was well. Has workmen in this month to install it, upon opening the box fully we then discovered huge crack in sink. Victoria plum refuse to replace and implied we could have damaged it even though you can see its not even installed! AVOID AVOID AVOID. You just need to look at twitter and see this is common. Absolute fraudsters.