Ordered a full bathroom suite along with a mirror cabinet and accessories. Had no problems with delivery, they even pushed it forward and delivered smaller items that were out of stock later so the bathroom fitter could get started. Once fitted I was happy with the results. But just short of 5 months later after a bath I was rinsing and wiping down the bath when a crack appeared in the corner on the side that was not there before. I contacted customer support and after 3 days they told me this was due to "impact damage". I refuted those claims so they told me they would send the details over to the manufacturer. Very quickly they came back with "impact damage" again. I have spoke to several tradespeople about this and they find it inconceivable that a bath should crack less than 5 months after being fitted due to "impact damage" especially because it's on the side. I know there was no damage caused when it was fitted because I lent a hand during. Nothing has been dropped in the bath. It is down to a manufacturing defect or just poor quality. They won't admit fault and it seems to be a tactic in avoiding paying out their worthless warranty. You can see this for yourself if you search the word "impact" on reviews (ignore the covid related ones). Countless reviews where people have been fobbed off with any excuse not to honour the warranty. They might be a bit cheaper than the rest but you'll end up paying more in the long run. I'm faced with the cost of a new bath and twice that cost to refit