Avoid at all costs. We commissioned Victoria plum to design and install a new family bathroom in 2022. Our experience can be summed up as follows: Notified that several items are out of stock on the week before install (despite being ordered 2 months in advance!) Terrible customer service (literally left to manage the sub contractors ourselves) and at the time of writing have been waiting 3 weeks to get resolution on an unfinished bathroom... And have had to raise a series of concerns over slipshod installation. Products that on install do NOT resemble the items as displayed on the website. Beware of the slick sales followed up with outsourced sub contractors and a stressful and poor experience throughout. Very unhappy, don't make the same mistake.