Faulty light on bathroom mirror would switch itself on randomly. Called VP customer services 6 weeks after receiving item to request replacement. Was told they would not replace without an independent electricians report despite having had it fitted initially by a registered electrician. Was told nothing would be done without this report as it may have been “wired incorrectly”. Utter rubbish there’s only one way you could wire it and the fact it switches on must mean it has a feed. Flat refusal to replace item in contravention with there own customer satisfaction guarantee and consumer law. Will never deal with them again.