We placed an order for a shower screen on the 24th January 2019 and received a confirmation email the same day confirming delivery for the 9th February 2019. We had no further contact from the company until the 7th February, when we received a reminder email to confirm our delivery on Saturday 9th. We also received a text the following day (8th Feb) also confirming delivery for the 9th. On the 9th we waited in all day, our delivery slot being between 7am and 8pm and no shower screen arrived. When we called to find out the reason for no delivery, we were told the item was not in stock and could not be delivered until the 21st February!! Awful service, no offer of compensation and no guarantee that the order will even arrive on the 21st as they cannot confirm if the item is in stock until the day before delivery is due to take place. Waited in all day, and now have a bathroom with no shower screen! Definitely would not recommend! Victoria plum have stated that compensation will be discussed after the item has been received, which I imagine will be a discount or voucher for our next purchase; a ploy to get us to spend more money with the company...Based on our current experience we would not be interested in ordering from them again!