Never, never trust this company when buying online!!! I did extensive research to source a suitable electric shower and spent a prolonged period on Vitoria plum's website checking a particular product priced at £229. When I returned to their website the following day it had increased by £50! (All other merchants still had it priced at £229). Stangely a window poped up 'welcombe back - can I help you'. After several feeble replies to my questioning the price increase the 'online assistance' was signed off. Then an option remained to click thumb's up or down and then to enter a review. I entered thumb's down. When I got party though entering a similar review to this my internet connection shut down??? Clearly Victoria plum's customer website viewing is fraudulently monitored, rigged and controlled. Avoid this company like the plague!!!