I brought a hose to go on bathroom tap.. nearly £40. Unfortunately it didn’t fit. I knew when I was returning product I would not get my money back. The rules and regulations made it very difficult to send anything back. Even requesting a form with ID number to get permission to send product back. Even had a picture do send back like this don’t send back like this which included don’t use too much tape and don’t write on return package. I’m talking about the bag it actually came in not the box. All I did was uncut ties to remove and try product. Placed it all back followed all the rules very carefully. I couldn’t secure product in box as not allowed to use tape. Cost me £6 to send back . Said it was damaged emailed pics. Slight mark on it which prob happened in transit. I’ve got 14 days to contact Royal Mail etc. if not they will dispose of product don’t even send it back to you. So that’s £43 down the toilet. I knew when I was returning goods I would never get my money back as they made it so hard to return it. I buy everything online never had a problem before ever. I waited 10 days for this information no contact tel number either. All I will say is thank god I didn’t buy a bathroom !! Needless to say I wouldn’t use Victoria plumbing for a plug!