WISH I HAD READ THESE REVIEWS SOONER! PLEASE DON'T USE THIS INCOMPETENT COMPANY. Wish there we're minus stars to give. Thought this was a well known big professional company, but it is not. There is no customer service, it is a joke. You have to talk to a robot then eventually a different person each time who doesn't understand or help. Don't even bother trying to call. My bath was delivered damaged. They sent a panel as a replacement, instead of a new bath. Eager to come collect their wrongly delivered new panel. I'm left with a broken bath I have to dispose of (told them i cant lift it!) and no bath yet. It's been over a month and my builders leave soon so won't be able to fit it if it arrives. Victoria plum keep emailing saying my new bath is postponed again and again, so still waiting..