everything about the Viking Cruises is very good, my only disappointment this time was being mislead about the gratuities left for particular members of the staff. We were led to believe that if we left an envelope for a particular member of staff they would be given it unopened. This, however, was not the case as when we questioned a number of staff about it they said that it would all go into a pot for all staff to share. We appreciate that all staff contribute to the enjoyment of the holiday and we we always leave a gratuity for staff generally but I find the idea of lying to passengers about how the system works to be unacceptable. If nothing else senior staff should be open about any arrangements that affect the passengers.