My Husband and I have travelled with you first to Russia and have to admit that this was the very best of all BUT we have also enjoyed the others When we did the Budapest one we were disappointed by the Guide in the City just when we really looked forward to the Famous Coffee and cake she left us, when asked she said oh just help yourselves they are good . well we did not find one but otherwise that tour was also enjoyable apart from the concerns about the possibility of German Lock keepers striking which me net that we missed a very nice tour BUIT again Viking came up trumps and announced that the remaining tours would be free to make up for the loss. Again we were delighted and felt that Viking had done their very best for us. Avignon and Chateau Neuf du Pap was really perfect and a wonderful guide she certainly knew her village. Just one thing on that last cruise The main meal was sometimes disappointing Neauvaux Cuisine we find disappointing and for the first trip we did,nt feel that after a busy day we had an adequate meal In a few weeks time we shall be doing the Prague to Berlin trip and have persuaded a friend to come with us ` we expected a discount for so doing but did not get one? and also from the `Itinerary we see that at the Hotels we only get Breakfast One of the main reasons we come with Viking is that almost everything is included and thats how we like it, although we have been to Prague before, the last thing after a journey from home is that when reaching our destination it is suggested we might like to go looking for a meal out and the same in Berlin But other than that you tick the right boxes Thank you Janette and John FDunbavand