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Kris
I ordered a chair on the 14th of January 2021. The website promised next day delivery. After 4 days waiting I messaged them and they told me that next day delivery was not available anymore because of Brexit, but it would have been 72 hours (which already is past that time frame). I received an e-mail stating that I would receive the parcel on Friday that week. After a month, countless chats, messages and emails, I still do not have the parcel, the company always tells me the same thing - we will have an update in 8 days - and nothing was done to solve this problem. UPS is still showing as "We're attempting to verify the package location. / Claim issued". When I ask what that means I get a standard message - we will have an update in 8 days -. Avoid using Viking.ie, this has been the worst experience I ever encountered here in Ireland, not only because the parcel still has not arrived after 4 weeks, but also because of the misleading information they provide on their website. Consider your options, and avoid this company.
3 years ago
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Viking Direct has a 1.2 average rating from 302 reviews

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